How do I place an order on Chiknaishop?

Shopping online is easy! Just follow these simple steps.

Step 1

Browse via the product categories that you can find on the left side menu and refine your search with the search bar on the top.

Step 2

If you decide to purchase an item, add the item to your Shopping Cart by clicking the ‘Add to Cart’ button. Continue shopping across our online store with brands you want.

Step 3

You can view the contents of your Shopping Cart at any time by clicking the cart icon middle-right of each page. You can proceed to ‘Checkout’ if you have added all your products.

Step 4

When you are ready to purchase your items, click the ‘Add to Bag’ button. This will take you to the ‘Shopping Cart’ which lists all of the items you have chosen to purchase, as well as the subtotal of the cost. If any special offers are available on your chosen items, the details of these will be displayed in your ‘Shopping Cart’.

Step 5

Enter your delivery details, choose your delivery method, select your method of payment and click on ‘Checkout’.

Step 6

We will send you a confirmation SMS to confirm that we have received your order.

 

What if the product I ordered is not available?

When you will receive a call to get a confirmation on the order you made, you will be informed that the out of stock of any certain item for the time being. You will be suggested a replacement of a similar item (within the price range) or a refund. But if the item is non-perishable and you would like to wait. We will be happy to be at your service.

 

What if I am not home to receive the delivery of my online order?

You will get a call from the chiknaishop designated personnel before making the delivery when they call you can choose a preferred timeframe for the delivery. You can also nominate another person who already knows all the details of your order. In this case please mention the contact details of the person who will receive your order. Then we will call your designated person to receive your ordered delivery. We may verify the representative with proof of your mentioned identity details.